Did you Know? Blizzard and Online Tickets

Not sure how many folks actually use this function, as it is fairly "new". Ever open a ticket in game and never get a response, or a generic one at that? I know I have. Reporting online is just as easy as in game, and I am gonna toss you some information on how to do it.Now I know you are thinking, "This isn't a gold tip Alto", okay, okay. It is and it isn't. I wrote a post on the new changes to